How long does shipping take and what method do you use?
Orders take one day to process and delivery is between 3-5 business days. We ship via FedEx Ground. Shipping is free for orders over $50.00, and a flat rate of $8.95 for orders less than $50.00.
Do you ship to PO Boxes?
We do not ship to PO Boxes since we use FedEx Ground. Orders placed using a PO Box address may end up being canceled and refunded.
Do you ship international?
We only ship within the US and Canada at the moment. Shipping to Canada is $60.00, which includes the transportation as well as customs and duties.
How do I clean the Original Beauty Box?
We recommend using the NOVUS polish kit. You can also use a soft clean cloth and wash the acrylic with a solution of mild soap or dish washing detergent and lukewarm water. Dust with a soft damp cloth.
DO NOT USE: Window cleaning sprays, alcohol, acetone, or lacquer thinner. These will scratch the acrylic surface.
What is the return policy?
We do not offer refunds on our acrylic boxes, but we will gladly replace the item if it arrives damaged. Contact us at firstname.lastname@example.org within 48 hours of receiving the product to file a claim with us. Other items on the website may be returned or exchanged. A 15% restocking fee applies and the customer is responsible for shipping.